Introduction

Welcome to the official Buds Floral Atelier website. Throughout the site, the terms “we”, “us”, and “our” refer to Buds. By using this site, whether as a visitor or customer, you agree to the terms and conditions specified here. These Terms & Conditions apply to your use of our website, including any purchases made through it.

Agreement to Terms

By accessing this website or purchasing products from Buds Floral Atelier, you acknowledge and agree to be bound by the terms and conditions outlined here.

Updates and Changes

We may modify, update, or replace these Terms at our discretion by posting updates on this page. It is your responsibility to review these Terms regularly for any changes. Your continued use of the website after any updates will mean you accept those changes.

Products or Service Conditions

You must follow all applicable laws while using this website. You agree not to use our products for illegal purposes or engage in activities that may harm others or disrupt the website. Any violation of these Terms may result in the suspension or termination of your access to our services without notice and at our discretion.

Please note, we do not guarantee that the quality of products, services, or information you obtain from us will meet your expectations. We also do not guarantee that any issues with the Service will be fixed.

Payment and Billing

We reserve the right to refuse any order you place with us. It is at our sole discretion, to cancel or limit any orders that in our sole judgement, appear to be placed by dealers, resellers or distributors. You agree to provide accurate and complete billing and account information for all purchases. If there are any errors, please contact us promptly to ensure smooth processing.

Product Availability and Pricing

All orders based on images displayed on our website are for inspiration purposes only. If a particular product or floral arrangement is no longer available, we may substitute or modify the order while keeping the overall design or concept intact. We also reserve the right to change product availability and pricing without notice.

Returns and Refunds

If you have any issues with your order, please contact us within 24 hours of delivery. We may ask for photos of the flowers to assess their condition, which can be sent via email or WhatsApp. Refunds or replacements will be reviewed and handled on a case-by-case basis, at the discretion of Buds Floral Atelier.

Third-Party Links

This website may contain links to other websites that are not controlled by us. We are not responsible for the content or practices of these external sites, and you access them at your own risk. We recommend reviewing their terms and policies before using them.

Limitation of Liability

To the fullest extent allowed by law, Buds Floral Atelier will not be responsible for any indirect, incidental, or consequential damages that may arise from your use of the website, products, or services.

Termination of Use

We may terminate or suspend your access to this website at any time, without notice, for any reason, including violations of these Terms.

Governing Law

These Terms are subject to the laws of the UAE, without considering any conflicts with local laws.

Contact Information

For any questions or concerns regarding these Terms, please contact us at [email protected].